Terms, Conditions, and Cancellation Policy

WordPlay Terms, Conditions, and Cancellation Policy

Note: Classes and workshops sponsored by other organizations, such as Central Piedmont Community College, Chautauqua Institution, the John Campbell Folk School, Queens University, and the Sunset Inn, have their own cancellation policies. Contact those organizations for details.

Payment in full is expected before a WordPlay class, workshop, retreat, or book is delivered.

Up to two weeks before your class, retreat, or workshop begins, your payment will be refunded, less a $20 non-refundable administrative fee.

Up to one week before your class, retreat or workshop begins, 50% of your payment will be refunded. You may roll the remainder, less a $20 non-refundable administrative fee, to another WordPlay class, retreat, or workshop. This credit is good for 1 year.

Within one week of your class, retreat, or workshop, no refunds. You may, however, roll 50% of your payment, less a $20 non-refundable administrative fee, to another WordPlay class or workshop. This credit is good for 1 year.

If your class, retreat, or workshop is canceled, you will, of course, receive a full refund.